Why OEMs and Dealers Need Advanced Battery Warranty Software?
by Intellinet Sep 19, 2018
Have you heard about battery warranty system? The term refers to a variety of software that is responsible for managing warranty claim to protect the battery in some way.
A battery warranty is the software that can be used by OEMs and manufacturers of different fields where the battery is used at large scale.
Globally demand for batteries is rapidly increasing due to portable power consuming products such as video cameras, toys, laptop, computers and cellular phones. Battery OEMs and manufacturers collectively lose millions of dollars per year in warranty claims. Also, every year billions of batteries are disposed of by consumers.
The customer is aware that with time the capacity will decrease, depending on charging frequency and temperature.
The service life ends after the capacity limit of 70% nominal capacity has reached. Then what after the service year ends? How a consumer will save replacement expenses?
In order to find a high performance and cost-effective battery warranty system, it is necessary to evaluate the causes and response and its sensitivity at different functional parameters.
In recent years, battery manufacturers and suppliers have paid more attention to battery warranty management, especially with regard to life cycle and related warranty costs. A battery warranty system could be designed with a range of methods. As stated above batteries are used in various equipment and for the same, a consumer needs warranty. Like battery warranty for motorcycle battery, truck batteries, hybrid battery, 6-volt battery, 12v battery, iPhone battery and also warranty claims management for laptop battery warranty, extended warranty for other digital devices.
From the time it leaves the factory to the time it leaves the store or dealership with a customer, Intellinet warranty claims management helps maximize the battery’s potential life. The system-based approach includes the technology and enforcement tools required to:
Reduce warranty costs
Lower total operating costs for dealers
Deliver greater customer satisfaction
Advanced Battery Maintenance Programs
Working with equipment OEM partners around the world, Intellinet has helped save millions of dollars in warranty claims and satisfy millions of customers through better battery warranty management and parts catalog software at the dealership.
Intellinet battery maintenance programs are available for every OEM around the world, including automotive, heavy-duty trucks, electronic equipment manufacturers, and power sports dealer networks. Battery warranty has an additional voluntary benefit.
Increase customer satisfaction by reducing incidents to start on dead batteries.
Reducing dealership operating expenses by reducing the number of battery dealerships should be purchased before replacing bad batteries in the list before the sale. For medium to the large dealership, the estimated savings are equal to thousands of dollars per year.
Enhance dealership revenues by testing all the batteries and charge those who reach dealerships in lesser states. Since OEMs compensate dealers for charging batteries within the first few days of delivery, estimated new revenue can make thousands of dollars annually for medium and large dealerships.
Reduce the claims submitted to the OEM.
Helping in the success of customers is the only priority of Intellinet. This is done by developing a direct relationship with customers so that one can understand clearly and help them overcome their battery management challenges. The current focus is creating advanced systems so that customers can get better services and solution through new technologies vehicles and new technology solutions as progress in electrification.
Although most warranty management system doesn’t offer any special warranty for batteries, Intellinet battery warranty system actively manages and enhances battery reliability and overall service life.
The Intellinet tradition of industry-leading innovation continues, with 12 years of expertise and experience in spare part catalog and now battery warranty system. Working closely with leading OEMs, dealers and aftermarket parts and service providers, Intellinet always creating new ways to reduce costs, improve efficiency and provide better service.
Battery warranty is important in achieving performance and extended life in electric and hybrid equipment. In order to predict the thermal behavior of the battery system, suitable modeling helps to make decisions for better design and reduces the development process.